Levity: Streamline Your Freight Email Operations with AI and Automation

Levity is an AI-powered solution designed to transform how logistics companies manage their email communications. By automating actions triggered by emails, Levity frees up your team's time, allowing them to focus on building customer relationships and growing your business.

Key Features

• Automated Email Processing: Levity connects to your inboxes, extracts key information from emails (such as order details, tracking numbers, and customer requests), and automatically performs the necessary actions.
• TMS Integration: Seamlessly integrates with your Transportation Management System (TMS), automatically transferring new orders and updates from emails to your TMS.
• Enhanced Visibility: Provides a clear overview of your email operations, eliminating the "black box" effect of traditional inboxes and ensuring nothing falls through the cracks.
• Actionable Analytics: Offers real-time analytics on email operations, providing insights into customer sentiment, quoting funnels, win/loss ratios, and other key metrics.

Use Cases

Levity streamlines various aspects of freight operations:

• Freight Quoting: Automates responses to spot quote requests, significantly reducing response times and improving efficiency.
• Track & Trace: Automates the collection and organization of tracking documents, ensuring timely updates and improved visibility.
• Order Entry: Automates the entry of new orders from emails into your TMS, eliminating manual data entry and reducing errors.

Benefits

• Lower Cost to Serve: Automates repetitive tasks, reducing labor costs and improving overall efficiency.
• Increased Efficiency: Streamlines workflows, allowing your team to focus on higher-value activities.
• Improved Customer Relationships: Frees up time for your team to build stronger relationships with customers.
• Data-Driven Insights: Provides actionable analytics to inform decision-making and optimize operations.

Comparisons

While several solutions offer email automation, Levity distinguishes itself through its deep integration with TMS systems and its focus on the unique needs of the logistics industry. Unlike generic automation tools, Levity understands the nuances of freight operations, providing a more tailored and effective solution.

Conclusion

Levity empowers logistics companies to handle a larger volume of freight with the same headcount, improving efficiency and profitability. By automating email operations, Levity helps businesses focus on what matters most: building relationships and growing their business.