unmess - Analytics to Optimize Growth and Retention for E-commerce

unmess is an AI-powered analytics platform designed to help e-commerce businesses improve customer retention, reduce costs, and boost profitability. Traditional methods of analyzing customer data often mask unprofitable or at-risk customers, leading to missed opportunities for growth. unmess solves this problem by providing a granular view of customer behavior, enabling businesses to make data-driven decisions that optimize their strategies.

Key Features

• Granular Customer-Level Analysis: unmess goes beyond averaged data, providing insights into individual customer behavior and profitability. This allows businesses to identify at-risk customers and proactively address their needs.
• Improved Retention Strategies: By understanding customer behavior at a granular level, businesses can develop targeted retention strategies that are more effective than generic approaches.
• Optimized Product Roadmap: unmess helps businesses understand which products are driving profitability and which are underperforming, allowing for a more effective product roadmap.
• Turning Unprofitable Customers into Profitable Ones: Through detailed analysis, unmess helps identify the root causes of customer churn and provides actionable insights to turn unprofitable customers into profitable ones.
• Data Integrations: unmess integrates with various e-commerce platforms and data sources to provide a comprehensive and accurate view of customer data.

Benefits

• 5% Increase in Profit per Customer (Quarter-on-Quarter): Based on data from numerous clients, unmess has consistently demonstrated a significant increase in profit per customer.
• 10% Reduction in Customer Churn: By identifying and addressing at-risk customers, unmess helps reduce customer churn rates significantly.
• 12% Increase in Revenue (Annually): The combined effect of improved retention and increased profitability leads to substantial revenue growth.

How unmess Works

unmess leverages advanced AI algorithms to analyze large datasets of customer information. This includes purchase history, browsing behavior, customer service interactions, and other relevant data points. The platform then generates actionable insights and recommendations to help businesses optimize their strategies.

Comparisons

unmess differentiates itself from other analytics platforms by its focus on granular customer-level analysis and its ability to identify and address at-risk customers. While other platforms may provide aggregated data, unmess provides the detailed insights necessary to make truly impactful changes.

Conclusion

unmess empowers e-commerce businesses to make data-driven decisions that lead to improved customer retention, reduced costs, and increased profitability. By providing a granular view of customer behavior, unmess helps businesses unlock their full growth potential.