Sell More with WhatsApp: A Comprehensive Guide to TextYess
TextYess is an AI-powered solution designed to transform your WhatsApp channel into a high-converting revenue stream. It offers a suite of tools, including broadcast campaigns, automations, and an AI shopping assistant, all aimed at enhancing customer engagement and driving sales.
Key Features
- Broadcast Campaigns: Send personalized marketing messages at scale, leveraging AI to tailor each communication for maximum impact.
- Automations: Streamline your WhatsApp workflow with automations for abandoned checkouts, post-purchase follow-ups, and more. Reduce manual effort and improve response times.
- AI Shopping Assistant: Provide 24/7 customer support with an AI assistant trained on your product catalog. Answer questions, provide recommendations, and guide customers through the purchase process.
- Advanced Analytics: Track key metrics to measure the ROI of your WhatsApp marketing efforts. Understand which campaigns are performing best and optimize your strategy accordingly.
- Integrations: Seamlessly integrate TextYess with your existing eCommerce platform (Shopify and others) for effortless data synchronization and enhanced personalization.
How It Works
Getting started with TextYess is simple and straightforward:
- Connect to your CMS: Install the Shopify app or relevant plugin for your CMS. This grants TextYess real-time access to your product catalog and customer data.
- Connect a phone number: Link a WhatsApp-enabled phone number (not currently in use) to TextYess. TextYess can even provide a number for you.
- Start generating revenue: Begin sending broadcast campaigns, setting up automations, and engaging customers with the AI assistant.
Case Studies
TextYess has already helped numerous businesses achieve significant success:
- SantaMadonna (Fashion): Achieved a 15% conversion rate on WhatsApp campaigns.
- Mine Perfume Lab (Beauty): Generated €60,000 in revenue in a single day.
- Cose del Posto (Food): Realized a 74% ROAS with abandoned checkout automation.
- ProLon (Food & Supplements): Reduced customer service costs by 70%.
Pricing
TextYess offers three pricing plans:
- Base: €199/month (billed annually), 12,000 outbound messages/year, 21,000 AI replies/year.
- Popular Pro: €299/month (billed annually), 24,000 outbound messages/year, 21,000 AI replies/year.
- Custom: €1000/month (billed annually), 36,000 outbound messages/year, 21,000 AI replies/year.
All plans include live chat support, enhanced analytics, phone number collection, and conversation history viewing. A 7-day free trial is available for all plans.
Frequently Asked Questions
- Is it possible to tailor the AI Shopping-Assistant's replies? Yes, the AI assistant is trained on your product catalog and can be customized further.
- How does your Shopping Assistant stand out from other chatbots? TextYess leverages real-time data integration for superior personalization and accuracy.
- What is needed to set up the AI WhatsApp-Assistant? You need to connect TextYess to your CMS and a WhatsApp-enabled phone number.
- Can my customers talk to a human? While the AI assistant handles most inquiries, human support is available for complex issues.
- How is the transition to human support managed? Seamless handover processes ensure a smooth customer experience.
- What is an inbound conversation on WhatsApp? A conversation initiated by the customer.
- What is an outbound conversation on WhatsApp? A conversation initiated by the business.
- How many outbound conversations can a brand send? This depends on the chosen pricing plan.
- How does a brand pass the limit of outbound conversations? Contact TextYess for custom solutions.
Ready to Start?
Begin your free trial today and experience the power of WhatsApp commerce with TextYess!