Orbita: AI-Powered Patient Engagement and Communication

Orbita leverages AI to create virtual assistants and digital tools that improve patient experiences and reduce administrative burdens for healthcare providers. Their solutions streamline patient care across the entire journey, from initial access and scheduling to post-procedure follow-up.

Key Features and Benefits

Orbita offers a suite of AI-powered solutions, including:

• Digital Front Door: AI-powered chatbots guide patients to the right care, answer questions, and help them schedule appointments.
• Patient Access and Acquisition: AI-enabled self-service tools allow patients to easily find care and schedule appointments online, reducing call volume and manual workload.
• Care Navigation: A comprehensive digital care management solution helps patients manage their care, access education, and complete necessary steps, while providing staff with tools to track patient progress and improve operational efficiency.

These solutions deliver significant improvements, including:

• 53% reduction in same-day cancellations
• 30% increase in patient throughput
• 25% improvement in operational efficiency

Target Audience

Orbita's solutions are designed for gastroenterology practices and other healthcare organizations seeking to improve patient engagement, streamline operations, and enhance the overall patient experience. The platform is particularly beneficial for organizations experiencing high call volumes, staff shortages, or difficulties managing patient flow.

Comparisons with Other AI Healthcare Solutions

While many AI solutions focus on specific aspects of healthcare, Orbita provides a comprehensive platform addressing multiple stages of the patient journey. Unlike solutions that only offer appointment scheduling or basic chatbots, Orbita integrates AI across the entire patient experience, offering a more holistic approach to improving care coordination and efficiency. This comprehensive approach sets Orbita apart from competitors focusing on single-point solutions.

Conclusion

Orbita's AI-powered solutions offer a powerful way for healthcare providers to improve patient engagement, streamline operations, and enhance the overall quality of care. By automating workflows and providing patients with intuitive digital tools, Orbita helps healthcare organizations deliver better care while reducing administrative burdens and improving efficiency.