Your AI-First Customer Support Solution: Kastro

Kastro is an AI-powered customer support solution designed to help businesses handle customer inquiries efficiently and effectively. It leverages the power of ChatGPT, enhanced with built-in safeguards, to automate responses to repetitive questions, freeing up your human support team to focus on more complex issues. This results in faster response times and improved customer satisfaction.

Key Features

• AI Chatbot: Powered by ChatGPT, Kastro's AI chatbot handles routine questions using your knowledge base, providing instant answers to common queries.
• Human Handoff: Seamlessly transitions complex or nuanced conversations to a human agent when necessary, ensuring no customer is left unattended.
• AI-Enhanced Workspace: Provides AI assistance for summarizing conversations, expanding replies, rephrasing answers, and adjusting tone, streamlining your team's workflow.
• Collaborative Answering: Allows for AI-assisted writing, where the AI can continue a sentence started by a human agent, fostering efficient collaboration.
• Automated Offline Responses: Ensures customers receive timely responses even outside of business hours.
• AI-Powered Help Center Creation: Kastro can assist in creating a comprehensive and user-friendly help center, making it easier for customers to find solutions independently.
• Typing Suggestions: Predicts customer needs by suggesting relevant answers as they type, speeding up resolution times.
• Quick Replies: Allows for the creation and reuse of canned responses to frequently asked questions, saving your team time and effort.
• Live Chat Widget: Provides a simple yet powerful live chat widget for seamless customer interaction.
• Help Center Integration: Easily integrates your help center with the chat widget, providing customers with a centralized resource for answers.
• AI-Driven Suggestions: Offers relevant help center articles even in new conversations, proactively assisting customers.
• Help Center Migration: Simplifies the process of migrating your existing help center to Kastro.
• Embedded Search: Suggests answers as users type within your help center articles, providing instant solutions.
• White Label: Allows for customization to match your brand's identity.
• Customer Insights & Reporting: Provides valuable data and analytics to track performance and identify areas for improvement.
• AI Offline Support: Ensures continuous support even when your team is offline.
• Team-Friendly Interface: Designed for easy collaboration and efficient team management.

Pricing

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About Kastro

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What People Are Saying

• "Kastro is the best chatbot I ever integrated. The bot is easy to train and the devs can be contacted easily for any assistance, question, or request." - Joseph Christian Lacsamana
• "If you need a live chat, Kastro is the most powerful, simple, and affordable tool I've used." - Taranom Moradi
• "I'm using Kastro on my website and it is as well as possible, I'm so happy to find Kastro on Product Hunt" - Salar Rismantab
• "I was amazed by how quick and easy it was to get Kastro to learn my product. I was setup and running in production in minutes!" - David Atkins
• "Very easy to use and a very fast experience. We tried using some other competitors...but none of them gave as accurate responses as Kastro." - Toshit Garg

Get Started Today!

Setup your live chat widget in less than 5 minutes. Try Kastro for free!