Context: Revolutionize Your Product Documentation with AI Chat
Context

Context transforms knowledge bases into 24/7 tech support bots. Deflect inquiries, automate responses, and enhance user understanding.

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Context: Revolutionize Your Product Documentation with AI Chat
AI Tool Overview

Context is an AI-powered chat that transforms knowledge bases into 24/7 tech support bots.

Context is a revolutionary AI-powered chat tool designed specifically for product documentation. It offers a seamless way to turn your existing knowledge base into an automated, around-the-clock tech support bot. With Context, you can deflect 50% of inquiries by employing smart, automated, and precise responses, significantly reducing the need for human intervention. It also enables you to fully automate replies to frequently asked questions, allowing you to focus on unique customer inquiries. Moreover, Context helps you understand your users by uncovering real user queries, which can enhance both your product and its documentation. The setup process is straightforward, taking just 5 minutes. There's no credit card required, and you can cancel at any time. Context offers a wide range of features. You can import your docs from any data source, including websites, PDFs, GitHub repos, wikis, and even YouTube videos, ensuring a seamless integration of all your content. You can also install bots where your customers are, such as on any website, app, Slack, or Discord, providing smooth and uninterrupted support. Context provides 24/7 automated tech support, allowing you to track queries, assess feedback, and refine your documentation. It comes with several core offerings that keep you ahead of the curve. For example, it is GPT-4 enabled, allowing you to use the most powerful LLM available to answer any technical question. It also allows multi-source data import for any bot and enables you to invite your entire team to use the Context workspace together. All responses come with their source attached, so users can dig in deeper. The bot can come pre-loaded with FAQs for users to click, and responses can be marked as helpful or unhelpful by users. You can also embed Context directly on your site with one simple script and effortlessly install it in Slack or Discord channels. Additionally, the API allows you to send queries and receive responses programmatically, and revisions enhance accuracy and speed by fine-tuning and caching responses. Some exciting features are coming soon, such as inline CTAs that provide additional info to your users by including CTAs in responses, and auto-SEO that generates static pages from your FAQs that are crawled by search engines.

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